GMC Gains Five Spots in 2016 J.D. Power Vehicle Dependability Study
GMC cleaned up in this year’s J.D. Power Vehicle Dependability Study, climbing from number 10 last year to number 5 in 2016 in terms of reliability. The annual study, which determines the dependability of three-year-old vehicles based on the metric of average problems encountered per 100 vehicles, also found that the 2013 GMC Yukon full-size SUV was the top scorer in its segment.
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“The momentum continues at GMC with this recognition,” said Duncan Aldred, vice president of GMC Sales and Marketing. “We expect all of our vehicles to perform at the highest level every time a customer gets behind the wheel and this achievement validates our commitment to dependability and reliability.”
According to the 2016 Vehicle Dependability Study, the industry average for problems per 100 2013 model-year vehicles was 152. GMC was well below that average with a score of 120 PP100, ranking fifth behind Toyota (113), Buick (106), Porsche (97), and Lexus (95).
Comparatively, GMC’s 2012 vehicles averaged 123 problems per vehicle in the 2015 study, showing an increase in quality at a point where the industry average for problems grew by an average of 5 problems per 100 vehicles. That number is down even more in comparison to the 2011 model year, which averaged 133 problems per 100 vehicles.
General Motors performed quite well in the VDS in 2016 in particular, with Buick not only pulling down a third-place ranking, but also placing three vehicles atop their respective segments. Every GM brand scored below the industry average for problems per 100 vehicles, with Chevrolet ranking sixth with 125 and Cadillac averaging 145 problems per 100 vehicles.
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