J.D. Power

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J.D. Power Predicts CPO Vehicle Market Will Keep Thriving in 2019

J.D. Power Predicts CPO Vehicle Market Will Keep Thriving in 2019

Recently, we shared how more consumers are turning to the used vehicle market this year, in light of increasing prices for brand-new models. This trend applies to drivers of all ages, including millennials, who are placing more emphasis on affordability when buying their next car. Now, 2019 is revealing another sales trend for the auto industry. […]

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Mitsubishi Ranked the Third-Highest Non-Luxury Brand in the J.D. Power Customer Satisfaction Index Study

Mitsubishi Ranked the Third-Highest Non-Luxury Brand in the J.D. Power Customer Satisfaction Index Study

Between last year's J.D. Power CSI Study and the one conducted this year, Mitsubishi's score improved by 21 points

Mitsubishi is currently undergoing something of a reputation renaissance. The latest J.D. Power Customer Satisfaction Index (CSI) Study is evidence of this, as Mitsubishi finished third among non-luxury automakers. Mitsubishi Titles and Awards: Mitsubishi lauded by Automotive Science Group During the 2018 J.D. Power CSI Study, Mitsubishi finished 10th among non-luxury brands. Between then and […]

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Buick Ranks Highest in 2019 J.D. Power Customer Service Index Study

Buick Ranks Highest in 2019 J.D. Power Customer Service Index Study

As a mass-market brand, there’s no beating Buick when it comes to service. The award-winning automaker just ranked highest with a score of 857 in the J.D. Power 2019 U.S. Customer Service Index Study. This is the third year in a row that Buick has earned the top spot. Check Out: The 2020 GMC Sierra […]

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Chevrolet Silverado HD Wins J.D. Power’s Most Dependable Model Title for Its Segment

Chevrolet Silverado HD Wins J.D. Power’s Most Dependable Model Title for Its Segment

The Chevrolet Silverado HD emerged victorious from J.D. Power’s 2019 U.S. Vehicle Dependability Study. It secured the title for the most dependable large heavy-duty pickup category, leaving rivals like the Ford Super Duty in the dust. Vehicle dependability is on the rise As a whole, this year’s study indicated a 4 percent improvement in overall dependability for three-year-old […]

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Chevrolet Equinox Wins J.D. Power’s Most Dependable Model for Compact SUV Segment

Chevrolet Equinox Wins J.D. Power’s Most Dependable Model for Compact SUV Segment

Many Chevy fans prize the Equinox for its well-rounded amenities, intelligent safety features, and accommodating interior. Others appreciate this model for its dog-friendly design, such as the spacious cargo area and versatile seating configurations. Now, the Equinox adds one more achievement to its growing collection of accolades. J.D. Power recently named the Chevrolet Equinox as […]

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Chevrolet Sonic Wins J.D. Power’s Most Dependable Model for the Small Car Segment

Chevrolet Sonic Wins J.D. Power’s Most Dependable Model for the Small Car Segment

Many gearheads are familiar with J.D. Power ratings as a reputable source for finding quality-made, dependable vehicles. This entity recently named the Chevrolet Sonic as the most dependable small car in its 2019 U.S. Vehicle Dependability Study. Each winner of the dependability award deserves this prestigious title due to the thoroughness of the study. J.D. […]

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Two Buick Models Top Segments in 2019 J.D. Power Vehicle Dependability Study

Two Buick Models Top Segments in 2019 J.D. Power Vehicle Dependability Study

J.D. Power recently released the results of its 2019 U.S. Vehicle Dependability Study. Two Buick models achieved the top ratings for their respective segments in this study. The Buick Verano aced the compact car segment, while the Buick LaCrosse dominated the large car segment.  The Vehicle Dependability Study, now in its 30th year, is one of […]

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Toyota and Lexus Top J.D. Power 2019 Dependability Study

Toyota and Lexus Top J.D. Power 2019 Dependability Study

J.D. Power polled nearly 33,000 owners of 2016 model-year vehicles for its annual dependability study and found that Lexus once again ranked highest among all brands with an average of 106 problems per 100 vehicles. This is the eighth year in a row that Lexus has topped the study, and it was followed closely by […]

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What Is J.D. Power — and Why Do Its Ratings Matter?

What Is J.D. Power — and Why Do Its Ratings Matter?

Over a lifetime of watching television, you’ve probably watched countless car commercials — and many have probably included boasts about how the vehicle is highly rated by J.D. Power. So, just what (or who) is this J.D. Power, and why do its ratings matter?   How it began J.D. Power is a market research firm […]

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2018 Lincoln Navigator and Continental Among J.D. Power’s Highest-Ranked Vehicles

2018 Lincoln Navigator and Continental Among J.D. Power’s Highest-Ranked Vehicles

According to J.D. Power, two Lincoln Motor Company vehicles are among the highest-rated vehicles for the 2018 model year. The 2018 Lincoln Navigator, which has been racking up monstrous sales all throughout the year, and the 2018 Lincoln Continental were named among the six highest-rated vehicles for the year, topping the likes of the Porsche […]

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Hyundai Kona Tops J.D. Power Tech Rankings

Hyundai Kona Tops J.D. Power Tech Rankings

The 2018 Hyundai Kona has been snapping up awards left and right. The all-new SUV’s latest honor comes from J.D. Power and recognizes the Kona’s outstanding technology features. J.D. Power ranked the Kona highest in “overall satisfaction with new-vehicle technology” in the small segment as part of its 2018 U.S. Tech Experience Index Study. The […]

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J.D. Power Tells Cars to Give Up on Navigation, Other Tech

J.D. Power Tells Cars to Give Up on Navigation, Other Tech

Car manufacturers may want to give up on making their own navigation or voice recognition systems, according to the J.D. Power 2018 US Tech Experience Index Study. Essentially, J.D. Power researchers are saying that drivers already see phone-based navigation software as far superior — and navigation apps are free. Thinking About It: Is the Chevy […]

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Lincoln Navigator is First American Vehicle to Earn Highest Score in J.D. Power APEAL Study

Lincoln Navigator is First American Vehicle to Earn Highest Score in J.D. Power APEAL Study

J.D. Power has conducted its U.S. Automotive Performance, Execution, and Layout study every year since 1996, and in every one of the previous 22 iterations a vehicle from a non-American manufacturer has earned the highest overall score. Until now. The 2018 Lincoln Navigator earned an APEAL score of 915, which is both the highest score in […]

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Honda Accord & Ridgeline Earn J.D. Power 2018 APEAL Awards

Honda Accord & Ridgeline Earn J.D. Power 2018 APEAL Awards

The 2018 Honda Accord and Ridgeline have both been named J.D. Power & Associates “2018 APEAL Award” winners in the organization’s latest study, which ranks vehicles based on owners’ emotional attachment and level of excitement toward their car. APEAL stands for “Automotive Performance, Execution and Layout,” and to measure that aforementioned and vague quality, J.D. […]

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J.D. Power Determines Most Appealing Cars in 2018 APEAL Study

J.D. Power Determines Most Appealing Cars in 2018 APEAL Study

Honda, Nissan, Chrysler, & Ford all take honors in study results

You want to make sure that the new car you’re buying continues to be as appealing to you as it was when you first test drove it. Every year, J.D. Power strives to track the overall appeal of new models through its Automotive Performance, Execution, and Layout Study. Now that J.D. Power released the results of its 2018 […]

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New Chevy Commercial Highlights J.D. Power Dependability Awards

New Chevy Commercial Highlights J.D. Power Dependability Awards

Chevrolet has a history of acing J.D. Power Dependability Awards. The brand’s latest commercial highlights its domination of these reputable awards. OnStar Advantage: Modern connectivity for contemporary passengers [wptab name=’#1′] The Commercial The ad begins with real Chevy owners (not actors) pulling up to this warehouse in their respective rides. Similar to the Malibu and […]

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Hyundai Climbs Ladder in J.D. Power 2018 Initial Quality Study

Hyundai Climbs Ladder in J.D. Power 2018 Initial Quality Study

J.D. Power has completed its annual Initial Quality Study, and Hyundai made out pretty well, with a smattering of awards across a couple areas. Very Nice: Check out the new Hyundai Kona’s advanced design The first, most general award went to Hyundai as a whole, as the study found the brand ranked second-highest out of […]

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Ford Earns Highest Score Ever in J.D. Power Initial Quality Study, No. 2 Overall Ranking

Ford Earns Highest Score Ever in J.D. Power Initial Quality Study, No. 2 Overall Ranking

Ford pulled down the highest overall it has ever received in the recently released 2018 J.D. Power Initial Quality Study, ranking No. 2 among all automakers for a second straight year. Ford scored four out of five in terms of overall quality, earning a perfect score in the features and accessories design quality category and […]

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