american customer satisfaction index

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 The News Wheel

Honda Impresses in American Customer Satisfaction Index, Acura Disappoints

Honda Impresses in American Customer Satisfaction Index, Acura Disappoints

In a split that reflects recent sales figures, Honda was one of the top-ranking automakers in the American Customer Satisfaction Index’s 2016 Automobile Report, while Acura finished near the bottom. In a survey of 3,776 car customers, Honda scored 86 out of 100 possible points, making it second only to Lincoln in customer satisfaction. The […]

 Kyle Johnson

Lincoln AFS Tops J.D. Power Financing Satisfaction Study

Lincoln AFS Tops J.D. Power Financing Satisfaction Study

The results are in, and for the eighth year in a row, Lincoln Automotive Financial Services is No. 1 in the J.D. Power U.S. Consumer Financing Satisfaction Study. Lincoln AFS beat out Capital One Auto Financial Services and BMW Financial Services. More Awards for Lincoln: Navigator No. 1 again in J.D. Power’s APEAL Study J.D. […]

 The News Wheel

Lincoln Motor Company Tops ACSI Brand Satisfaction Survey

Lincoln Motor Company Tops ACSI Brand Satisfaction Survey

Lincoln topped the American Customer Satisfaction Index’s ACSI Automobile Report 2016, which was released Tuesday. The ASCI “is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States.” Out of a max satisfaction score of 100, Lincoln scored the highest of all automotive […]

 The News Wheel

Customers Consider Toyota above Other Car Brands

Customers Consider Toyota above Other Car Brands

When you’re in the market for a new vehicle, it’s never as simple as just walking into the dealership and leaving with your dream ride. Before you even think about setting foot in a car dealership, you probably turn to the knowledgeable people of the internet to learn more about your chosen model’s ratings, safety […]

 The News Wheel

Lincoln: 2017 Continental’s Fancy Available Audio System Sure is Fancy

Lincoln: 2017 Continental’s Fancy Available Audio System Sure is Fancy

If you thought that Ford’s love of studies was limited merely to the Blue Oval brand, think again. An Ipsos study of the auditory tendencies of drivers was recently used as a means to support the importance of the Revel® Ultima audio system available for the 2017 Lincoln Continental. Driven to Satisfy: Lincoln tops American […]

 The News Wheel

Lincoln Announces Event at Montalban Theater Taking Place Sometime This Month

Lincoln Announces Event at Montalban Theater Taking Place Sometime This Month

Lincoln on Friday announced a collaboration with Tasting Table and Rooftop Cinema Club that will result in an exclusive event taking place at some undefined point during the 2016 Los Angeles Auto Show. This event is aimed at promoting both culinary innovation and the arrival of the long-awaited 2017 Lincoln Continental and is likely to happen some […]

 The News Wheel

FCA Offers 14.9% More Torque in New Pentastar V6 Engine

FCA Offers 14.9% More Torque in New Pentastar V6 Engine

With the new model year comes multiple changes for Fiat Chrysler Automobiles. One of the biggest changes, though, is with one of the company’s most popular engine options. The 3.6-liter Pentastar V6 engine is getting a big boost in power—something that even the pickiest consumer will love. Honda Stays on Top: Honda Impresses in American Customer Satisfaction […]

 Richard Bazzy

Ford Mustang Mach-E, Bronco Sport Earn 2021 APEAL Study Honors

Ford Mustang Mach-E, Bronco Sport Earn 2021 APEAL Study Honors

The all-new 2021 Ford Mustang Mach-E and Bronco Sport continued their winning ways in the J.D. Power 2021 APEAL Study. Both scored top marks with survey respondents, confirming that these two new Ford vehicles are among the hottest and most appealing around. More Accolades for the Bronco Sport: Earns the IIHS Top Safety Pick+ The […]

 The News Wheel

Buick Earns Top Spot in JD Power’s 2016 SSI Study

Buick Earns Top Spot in JD Power’s 2016 SSI Study

Buick has been on a roll as of late. In October, the American automaker finished first in the yearly Auto Reliability Survey performed by Consumer Reports. That marked the first time a domestic brand came in first place in the annual survey. Now, fast forward one month later and Buick has finished at the top […]

 The News Wheel

2017 Honda Accord Coupe Overview

2017 Honda Accord Coupe Overview

The 2017 Honda Accord coupe is a stylish and well-equipped car that carries a starting MSRP of $24,025. In years past, competitors such as the Toyota Camry and Nissan Altima also offered coupe body styles, but now-a-days the Accord doesn’t have much company in this segment. The new Accord coupe is only available in front-wheel […]

 Caitlin Moran

Five Fiat Chrysler Vehicles Named Most Loved Vehicles in America

Five Fiat Chrysler Vehicles Named Most Loved Vehicles in America

Fiat Chrysler is spreading the love. The Italian-American carmaker recently had five models appear on the Strategic Vision Most Loved Vehicles in America, and I have to say—I’m not surprised. The Fiat Chrysler models included on this reputable list were the Dodge Charger, which earned the top spot in the full-size car segment; the Dodge […]

 The News Wheel

Mazda6 And CX-5 Receive Two More APEAL Awards From J.D. Power

Mazda6 And CX-5 Receive Two More APEAL Awards From J.D. Power

The Mazda6 and CX-5 have won the J.D. Power APEAL award for 2015 in each of their respective segments. Related: Tug at the Heartstrings – the Mazda Driving Matters Ad The APEAL award is based on surveys that customers fill out after 90 days of owning their vehicles, explaining their levels of satisfaction with the […]