J.D. Power

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 DeAnn Owens

Ram and Dodge Rank High in J.D. Power APEAL Study

Ram and Dodge Rank High in J.D. Power APEAL Study

For the second year in a row, Dodge and Ram have earned top honors in the J.D. Power Automotive Performance Execution and Layout Study. In 2019, Ram ranked number 1 in the APEAL study, and Dodge came in second among mass-market brands. In 2020, the brands switched spots.   Available Now: 2020 Dodge Challenger “These […]

 Kyle Johnson

2020 Ford Escape Wins Awards from J.D. Power, Wards

2020 Ford Escape Wins Awards from J.D. Power, Wards

The all-new 2020 Ford Escape took home two big industry awards in July, earning honors for its ability to excite the sense and facilitate the driving experience. Ford’s next-generation Escape took the top spot for its segment in the J.D. Power 2020 APEAL Study and earned a spot on the Wards 10 Best User Experiences […]

 Whitney Russell

Chevy Blazer is the Best Mid-Size SUV in J.D. Power APEAL Study

Chevy Blazer is the Best Mid-Size SUV in J.D. Power APEAL Study

Back in the spring, Good Housekeeping Institute named the 2020 Chevy Blazer “Best New Midsize SUV.” Now, J.D. Power echoes this sentiment by giving this model the Best Mid-Size SUV title in this year’s APEAL Study. Enchanting and Athletic: Find a new Blazer to bring home here Deserving of praise J.D. Power’s APEAL Study stands […]

 Whitney Russell

Cadillac is Third Best Luxury Brand in J.D. Power APEAL Study

Cadillac is Third Best Luxury Brand in J.D. Power APEAL Study

Cadillac has received quite a few head-nods from J.D. Power this year. Not only did the CT5 and XT4 models top their respective segments in the 2020 J.D. Power Initial Quality Study, but the brand also performed well on this year’s Customer Service Index Study. Now, the automaker adds one more feather to its cap: […]

 Whitney Russell

GMC Takes Third Place in 2020 J.D. Power APEAL Study

GMC Takes Third Place in 2020 J.D. Power APEAL Study

While some vehicle studies evaluate models based on quality or popularity, others evaluate them based on whether or not they bring their owners joy (cue Marie Kondo…). J.D. Power’s Automotive Performance, Execution and Layout Study does just that. And this year, GMC ranked third place among mass-market brands surveyed. Buyer Bliss: Reasons to bring home […]

 The News Wheel

Subaru Earns J.D. Power’s 2020 Best Brand Loyalty Award

Subaru Earns J.D. Power’s 2020 Best Brand Loyalty Award

As further proof that people respond to Subaru’s message of love and reliability, the automaker earned J.D. Power’s Best Brand Loyalty award for 2020.

 Caleb Cook

Hyundai Tucson, Veloster No. 1 in J.D. Power Initial Quality Study

Hyundai Tucson, Veloster No. 1 in J.D. Power Initial Quality Study

Two Hyundai vehicles — the Tucson and the Veloster — claimed the No. 1 ranking for their segments in the 2020 J.D. Power Initial Quality Study. Meet the 2020 Tucson: Learn more about Hyundai’s award-winning SUV The Hyundai Tucson took the top initial quality score in the compact SUV segment, while the Veloster landed atop […]

 Caleb Cook

Cadillac CT5 Wins Its Segment in J.D. Power Initial Quality Study

Cadillac CT5 Wins Its Segment in J.D. Power Initial Quality Study

The Cadillac CT5 is off to an outstanding start, picking up a No. 1 ranking among midsize premium sedans in the 2020 J.D. Power Initial Quality Study. High-Tech Newcomer: Learn about the cutting-edge systems included with the Cadillac CT5 In just its first year of availability, the CT5 outperformed luxury rivals like Mercedes, BMW, and […]

 Kimiko Kidd

Cadillac XT4 Awarded Best Compact Premium SUV by J.D. Power

Cadillac XT4 Awarded Best Compact Premium SUV by J.D. Power

J.D. Power just named the Cadillac XT4 the best Compact Premium SUV in its annual Initial Quality Study. It earned this honor based on the number of driver-reported issues in the first 90 days of ownership. The score is based on the number of reported issues per 100 vehicles. And based on that metric, the […]

 Kurt Verlin

Toyota Motor Manufacturing Canada Earns J.D. Power Plant Quality Award

Toyota Motor Manufacturing Canada Earns J.D. Power Plant Quality Award

Toyota Motor Manufacturing Canada has received a J.D. Power Plant Quality Award in the J.D. Power 2020 U.S. Initial Quality Study. In addition to honoring the most reliable U.S. vehicles in the first 90 days of ownership, IQS also recognizes the top automotive plants in the world. The study looked at 2020 model year vehicles […]

 Kurt Verlin

Genesis Tops Premium Brands in J.D. Power 2020 Initial Quality Study

Genesis Tops Premium Brands in J.D. Power 2020 Initial Quality Study

Genesis is the top premium brand in the J.D. Power 2020 Initial Quality Study, which looks at the cars that have the least amount of problems for brand new owners. This is the fourth consecutive year that Genesis tops the study. According to J.D. Power, Genesis vehicle owners experience 17 fewer problems per 100 vehicles […]

 Whitney Russell

Chevy Sonic Is No. 1 in 2020 J.D. Power Initial Quality Study

Chevy Sonic Is No. 1 in 2020 J.D. Power Initial Quality Study

The 2020 Chevy Sonic has garnered some noteworthy accolades. Not only is it one of U.S. News and World Report’s best options for a new car, but it also came in first place on this year’s J.D. Power Initial Quality Study. Confidence Boost: Discover the advantages of OnStar technology The Sonic dominates 2020 J.D. Power […]

 DeAnn Owens

Dodge Ranks No. 1 in 2020 J.D. Power Initial Quality Study

Dodge Ranks No. 1 in 2020 J.D. Power Initial Quality Study

For the first time in history, a domestic brand — Dodge — has earned the top spot in the 2020 J.D. Power Initial Quality Study. And, that’s just the start of the good news for FCA. Available Now: 2020 Dodge Journey “The Initial Quality Study is the industry benchmark for new-vehicle quality and, year after […]

 Whitney Russell

J.D. Power Says That North Americans Are Still Wary of EVs and AVs

J.D. Power Says That North Americans Are Still Wary of EVs and AVs

A lot of new technology is shaking up the auto industry, and some recent studies indicate that Americans are starting to warm up to the changes. But automakers still have a long way to go to convince everyone. The J.D. Power 2020 Q1 Mobility Confidence Index Study polled both Americans and Canadians and discovered lingering […]

 Amanda Drago

Mitsubishi Improved in J.D. Power 2020 Customer Service Index

Mitsubishi Improved in J.D. Power 2020 Customer Service Index

Throughout 2019, Mitsubishi focused on reinventing its brand image in the U.S. The automaker’s efforts seem to have paid off and earned Mitsubishi improved customer satisfaction scores in the J.D. Power 2020 Customer Service Index Study. Protection for the Ride: Eclipse Cross earns five-star safety rating J.D. Power conducts its CSI Study annually to evaluate […]

 Caleb Cook

Genesis Tops J.D. Power 2020 Vehicle Dependability Study

Genesis Tops J.D. Power 2020 Vehicle Dependability Study

The vehicles sold by Genesis are finally old enough to be judged on their long-term dependability, and the results are positive. The Korean luxury brand and the Genesis G80 sedan came away with wins in their first year of eligibility for the annual J.D. Power annual Vehicle Dependability Study. Genesis captured the No. 1 overall […]

 Amanda Drago

Cadillac Scores Highly in J.D. Power Customer Service Index

Cadillac Scores Highly in J.D. Power Customer Service Index

J.D. Power recently completed its 2020 Customer Service Index Study. Of the luxury brands included, Cadillac received the second-highest ranking for providing favorable service experiences. Prepare for April Showers: Learn to safely drive in the rain The 2020 Customer Service Index Study The study assessed customers’ satisfaction with the repairs or maintenance they received on […]

 Kyle Johnson

Ford, Lincoln Rank Up in J.D. Power 2020 Vehicle Dependability Study

Ford, Lincoln Rank Up in J.D. Power 2020 Vehicle Dependability Study

For the second year in a row, Ford and Lincoln have both climbed the rankings in the J.D. Power Vehicle Dependability Study. Ford jumped five spots to grab No. 5 in non-premium brand standings while Lincoln leaped three spots to No. 4 among premium brands, signaling the continued improvement in product quality for both brands. […]