Ram and Dodge Rank High in J.D. Power APEAL Study
For the second year in a row, Dodge and Ram have earned top honors in the J.D. Power Automotive Performance Execution and Layout Study. In 2019, Ram ranked number 1 in the APEAL study, and Dodge came in second among mass-market brands. In 2020, the brands switched spots. Available Now: 2020 Dodge Challenger “These […]
2020 Ford Escape Wins Awards from J.D. Power, Wards
The all-new 2020 Ford Escape took home two big industry awards in July, earning honors for its ability to excite the sense and facilitate the driving experience. Ford’s next-generation Escape took the top spot for its segment in the J.D. Power 2020 APEAL Study and earned a spot on the Wards 10 Best User Experiences […]
Chevy Blazer is the Best Mid-Size SUV in J.D. Power APEAL Study
Back in the spring, Good Housekeeping Institute named the 2020 Chevy Blazer “Best New Midsize SUV.” Now, J.D. Power echoes this sentiment by giving this model the Best Mid-Size SUV title in this year’s APEAL Study. Enchanting and Athletic: Find a new Blazer to bring home here Deserving of praise J.D. Power’s APEAL Study stands […]
Cadillac is Third Best Luxury Brand in J.D. Power APEAL Study
Cadillac has received quite a few head-nods from J.D. Power this year. Not only did the CT5 and XT4 models top their respective segments in the 2020 J.D. Power Initial Quality Study, but the brand also performed well on this year’s Customer Service Index Study. Now, the automaker adds one more feather to its cap: […]
GMC Takes Third Place in 2020 J.D. Power APEAL Study
While some vehicle studies evaluate models based on quality or popularity, others evaluate them based on whether or not they bring their owners joy (cue Marie Kondo…). J.D. Power’s Automotive Performance, Execution and Layout Study does just that. And this year, GMC ranked third place among mass-market brands surveyed. Buyer Bliss: Reasons to bring home […]
Hyundai Tucson, Veloster No. 1 in J.D. Power Initial Quality Study
Two Hyundai vehicles — the Tucson and the Veloster — claimed the No. 1 ranking for their segments in the 2020 J.D. Power Initial Quality Study. Meet the 2020 Tucson: Learn more about Hyundai’s award-winning SUV The Hyundai Tucson took the top initial quality score in the compact SUV segment, while the Veloster landed atop […]
Cadillac CT5 Wins Its Segment in J.D. Power Initial Quality Study
The Cadillac CT5 is off to an outstanding start, picking up a No. 1 ranking among midsize premium sedans in the 2020 J.D. Power Initial Quality Study. High-Tech Newcomer: Learn about the cutting-edge systems included with the Cadillac CT5 In just its first year of availability, the CT5 outperformed luxury rivals like Mercedes, BMW, and […]
Cadillac XT4 Awarded Best Compact Premium SUV by J.D. Power
J.D. Power just named the Cadillac XT4 the best Compact Premium SUV in its annual Initial Quality Study. It earned this honor based on the number of driver-reported issues in the first 90 days of ownership. The score is based on the number of reported issues per 100 vehicles. And based on that metric, the […]
Toyota Motor Manufacturing Canada Earns J.D. Power Plant Quality Award
Toyota Motor Manufacturing Canada has received a J.D. Power Plant Quality Award in the J.D. Power 2020 U.S. Initial Quality Study. In addition to honoring the most reliable U.S. vehicles in the first 90 days of ownership, IQS also recognizes the top automotive plants in the world. The study looked at 2020 model year vehicles […]
Genesis Tops Premium Brands in J.D. Power 2020 Initial Quality Study
Genesis is the top premium brand in the J.D. Power 2020 Initial Quality Study, which looks at the cars that have the least amount of problems for brand new owners. This is the fourth consecutive year that Genesis tops the study. According to J.D. Power, Genesis vehicle owners experience 17 fewer problems per 100 vehicles […]
Chevy Sonic Is No. 1 in 2020 J.D. Power Initial Quality Study
The 2020 Chevy Sonic has garnered some noteworthy accolades. Not only is it one of U.S. News and World Report’s best options for a new car, but it also came in first place on this year’s J.D. Power Initial Quality Study. Confidence Boost: Discover the advantages of OnStar technology The Sonic dominates 2020 J.D. Power […]
Dodge Ranks No. 1 in 2020 J.D. Power Initial Quality Study
For the first time in history, a domestic brand — Dodge — has earned the top spot in the 2020 J.D. Power Initial Quality Study. And, that’s just the start of the good news for FCA. Available Now: 2020 Dodge Journey “The Initial Quality Study is the industry benchmark for new-vehicle quality and, year after […]
J.D. Power Says That North Americans Are Still Wary of EVs and AVs
A lot of new technology is shaking up the auto industry, and some recent studies indicate that Americans are starting to warm up to the changes. But automakers still have a long way to go to convince everyone. The J.D. Power 2020 Q1 Mobility Confidence Index Study polled both Americans and Canadians and discovered lingering […]
Mitsubishi Improved in J.D. Power 2020 Customer Service Index
Throughout 2019, Mitsubishi focused on reinventing its brand image in the U.S. The automaker’s efforts seem to have paid off and earned Mitsubishi improved customer satisfaction scores in the J.D. Power 2020 Customer Service Index Study. Protection for the Ride: Eclipse Cross earns five-star safety rating J.D. Power conducts its CSI Study annually to evaluate […]
Genesis Tops J.D. Power 2020 Vehicle Dependability Study
The vehicles sold by Genesis are finally old enough to be judged on their long-term dependability, and the results are positive. The Korean luxury brand and the Genesis G80 sedan came away with wins in their first year of eligibility for the annual J.D. Power annual Vehicle Dependability Study. Genesis captured the No. 1 overall […]
Cadillac Scores Highly in J.D. Power Customer Service Index
J.D. Power recently completed its 2020 Customer Service Index Study. Of the luxury brands included, Cadillac received the second-highest ranking for providing favorable service experiences. Prepare for April Showers: Learn to safely drive in the rain The 2020 Customer Service Index Study The study assessed customers’ satisfaction with the repairs or maintenance they received on […]
Ford, Lincoln Rank Up in J.D. Power 2020 Vehicle Dependability Study
For the second year in a row, Ford and Lincoln have both climbed the rankings in the J.D. Power Vehicle Dependability Study. Ford jumped five spots to grab No. 5 in non-premium brand standings while Lincoln leaped three spots to No. 4 among premium brands, signaling the continued improvement in product quality for both brands. […]