Vauxhall Wins Sixth Straight BusinessCar Website Award
Vauxhall has once again won the BusinessCar Web Rating Survey, taking top honors for its website for a sixth straight win with an overall score of 88%.
The Web Rating Survey judges websites on 10 different criteria, including ease-of-use, supporting applications, email response, mobile and tablet responsiveness, live chat, P11D data, social media, and the presence of a tax calculator. One of the biggest points of praise for Vauxhall’s website was the addition of GPS tracking for the Roadtrip app, which allows commercial drivers and fleet operators to log and track business mileage and expenses with ease.
“Vauxhall continues to put the fleet manager at the heart of its online service and it really shows. The site is still the one to beat, and marked improvements from last year make a real difference to the overall online experience,” said BusinessCar editor Debbie Wood. “Ease of use, quick response times, and lots of helpful applications are just some of the reasons why Vauxhall remained at the top of our survey again in 2016.”
“We are thrilled to receive this recognition again from BusinessCar, a reputable name in the automotive fleet industry,” said Vauxhall Fleet Sales Director James Taylor. “Picking this accolade up for the sixth year running demonstrates our commitment to providing excellent customer service, and we are constantly working to identify what’s important to fleet drivers and managers to ensure we can always deliver.”
Improvements made from Vauxhall’s win in 2015 include upgrades made to the website’s tax calculator.