Chevy Sonic Is No. 1 in 2020 J.D. Power Initial Quality Study
The 2020 Chevy Sonic has garnered some noteworthy accolades. Not only is it one of U.S. News and World Report’s best options for a new car, but it also came in first place on this year’s J.D. Power Initial Quality Study.
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The Sonic dominates 2020 J.D. Power IQS
The Chevy Sonic aced the small car segment and secured the best overall score of all the vehicles evaluated in the study. Sonic owners reported 103 problems per 100 vehicles (or 103 PP100). That’s the lowest score any of the competing models had.
This exclusive award says a lot about the quality of Chevy vehicles and the positive experiences that owners have had with the Sonic. The J.D. Power IQS is now in its 34th year. The Initial Quality Study is the industry benchmark for new-vehicle quality and, year after year, automakers apply the insights they learn from consumers to make positive changes,” said Dave Sargent, vice president of automotive quality at J.D. Power.
Other findings from the study
J.D. Power uncovered a couple of other interesting results from the study. Interestingly enough, 2020 continues the trend of domestic brands outranking premium brands when it comes to initial quality. Seven domestic brands, including Chevrolet, performed better than the overall industry average of 166 PP100. (As an overall brand, Chevy had a score of 141 PP100.)
In addition, infotainment continues to be a challenging category for automakers to rank high with consumers. Per J.D. Power, almost 25 percent of new-vehicle problems had to do with modern cabin technologies such as built-in navigation, voice recognition, and Bluetooth connectivity.
We commend the Chevy Sonic for its stellar performance on this year’s J.D. Power IQS ranking. Learn more about this car’s fresh updates here.
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Whitney Russell resides in Dayton, though her spirit can be found beach-bumming in Puerto Rico (the land of her half-Puerto Rican heritage). When not crafting car-related content, she can be found chasing after the most amazing toddler in the world, watching her “beaver” of a husband build amazing woodworking projects, hanging out with two crazy dogs, and visiting family and friends. She also enjoys traveling, crafting, and binge-watching period dramas when time allows. See more articles by Whitney.