Buick Rates Highest in Dealer Service Satisfaction
According to the J.D. Power 2014 U.S. Customer Service Index (CSI) StudyÂSM, Buick ranked at the top of the list for a mass-market brand for dealer service satisfaction. The CSI surveys owners and lessees of one- to five-year-old vehicles in the United States, and focuses on four areas: the highest weighted category is service quality,…