2018 Volkswagen Tiguan Earns Top Spot in JD Power’s Tech Experience Study
In the compact car segment, the 2018 Volkswagen Tiguan is the leader in the third annual J.D. Power’s Tech Experience Index Study beating out second-place finisher the Chevrolet Cruze and third-placeholder the Hyundai Elantra.
Learn More: About the award-winning 2018 Volkswagen Tiguan
“We are thrilled that the 2018 Tiguan scored so well in the J.D. Power study,” said Derrick Hatami, Executive Vice President of Sales, Marketing, and After Sales for Volkswagen of America, Inc. “Every aspect of the Tiguan was designed to cater to the needs of American buyers — from connecting your smartphone to available driver assist technologies — and this study validates the model as a serious competitor in the compact segment.”
To determine the winners, J.D. Power surveyed approximately 20,000 vehicle lessees and owners and sourced the answers of 14,800 new 2018 model-year vehicle owners and lessees who have been in possession of their vehicles for no more than 90 days. Respondents had the chance to rate their vehicle in technology segments including driving assistance, smartphone mirroring, navigation, collision protection, entertainment and connectivity, and comfort and convenience.
“Today’s experience with a technology drives tomorrow’s desire,” said Kristin Kolodge, Executive Director of Driver Interaction & HMI Research at J.D. Power. “Consumers are challenging the level of usefulness that some automotive technology provides, including whether it’s needed at all. For example, although automakers’ built-in navigation systems are appreciated for image quality, owners often prefer using smartphone-based navigation because they consider it more accurate.”
The redesigned 2018 Volkswagen Tiguan is available at four trim levels — S, SE, SEL, and SEL Premium. It features standard Bluetooth® technology with audio streaming for compatible devises, the Volkswagen Car-Net® App-Connect, and a rear view camera system. Available driver assist technologies include Blind Spot Monitor, Forward Collision Warning and Autonomous Emergency Braking with Pedestrian Detection, and Rear Traffic Alert.
Research for the TXI Study was collected from February through July 2018.
News Source: J.D. Power