FCA Rebrands Online Retailing Experience as New E-Shop
FCA has announced that it will now be referring to its Online Retailing Experience as E-Shop. With this one-stop platform, you can go through the purchasing process for Chrysler, Dodge, Jeep, and Ram vehicles entirely online.
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What is E-Shop?
About six months ago, FCA launched what is now known as E-Shop to help dealerships sell vehicles during the coronavirus pandemic. This premium one-stop platform was a success, increasing the percentage of monthly sales coming from internet leads by roughly 20 percent.
When you want to search for a new vehicle, you can easily reach E-Shop through various websites. Once on the platform, you can find your current car’s trade-in value, pricing information for new cars, and financial lending options. After you finalize the paperwork for a new vehicle online, some dealerships also give you the option of scheduling a home delivery to reduce in-person contact during the purchasing process.
What new features will E-Shop have?
FCA will be continuously adding new features to E-Shop to make shopping for a car online more convenient. Most recently, the automaker introduced online chatting, through which you can receive answers to your questions in real-time. By November, you will also be able to make a refundable reservation on different vehicles, using your PayPal account.
By December, E-Shop will give the option to schedule a test drive online. This means you will have the opportunity to try out a new car without wasting time in the showroom. Participating dealerships will also be able to add used and certified pre-owned vehicles to E-Shop, providing more models for you to view online.
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If you’d like to check out E-Shop, you can access it through different FCA dealership websites, OEM sites, and social media applications. If you have specific questions about the platform, utilize the E-Shop online chatting feature, or contact a participating dealer.
Amanda Drago lives in West Chester, Ohio with her wonderful family, which includes her adorable dog, Coco. Amanda recently graduated from Miami University with degrees in both marketing and creative writing. However, if she was ever forced to change career paths, she imagines that she would train dogs for movies. In her spare time, she enjoys reading, writing, and watching Netflix. She also has a special place in her heart for theatre and purchases tickets to as many shows as she can. See more articles by Amanda.