How to Safely Service Your Car at a Dealership During the Quarantine
We’ve already discussed some easy ways to keep your car in shape when you’re driving it less during the COVID-19 outbreak. But what if your vehicle has a serious maintenance issue during the quarantine? Here’s how to interact with and make use of your dealership’s service department while keeping everyone safe.
Schedule Maintenance: Set up a service appointment for your ride
Call in advance
Even if your state is one of the many that are observing a stay-at-home order, it’s likely that your local dealership’s service department is open during restricted hours. Call ahead to schedule an appointment instead of walking in. Speaking with a service department technician is also a great way to confirm if your car’s problem is as urgent as you think, or if you can wait until after the quarantine to resolve it.
Leave your car overnight if possible
When you call to schedule an appointment, ask if the waiting area is open. If so, inquire whether the dealership has implemented stricter cleaning regimens during COVID-19. Bring hand sanitizer or hand sanitizing wipes with you and wear a face mask and gloves, to help shield yourself from germs in the waiting room.
Another alternative is to drop off your car and leave it overnight if you’re able to. That way you can avoid potentially exposing yourself and others in the waiting area while the technicians work on your vehicle.
Clean your car once you bring it home
Some dealership service departments are implementing more rigid sanitization practices for customers’ vehicles. Even if a staff person has thoroughly cleaned your vehicle before they hand you the keys, it’s best to sterilize your vehicle when you get it home just to be safe. Make sure to clean commonly-touched areas both outside and inside of your car, such as door handles, the steering wheel, and control knobs.
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Whitney Russell is a current resident of Dayton, though her spirit can be found beach-bumming in Puerto Rico (the land of her half-Puerto Rican heritage). When not adventuring through the exciting world of car news, she can be found hiking with her husband and their two dogs, motorcycling, visiting her cute nephews and nieces, discovering new memes, reorganizing and/or decorating some corner of the world, researching random things, and escaping into a great movie, poem, or short story. See more articles by Whitney.