JD Power Vehicle Technology Study Recognizes Three Chevy Models
Three Chevy models performed well in the new J.D. Power Vehicle Technology Study, which focused on the driver assist technologies in 2019 model year vehicles. The evaluated vehicles had to have been new to the market or redesigned within the past three years. Approximately 20,000 owners participated in the study.
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Although most respondents were critical of their vehicles’ systems, calling them hard-to-use, bothersome, annoying, and systems to be avoided in vehicle purchases down the road, three Chevy vehicles were spared the negative reviews from participating owners.
“GM appears to have an easy-to-operate technology, with the automaker’s vehicles appearing in the top three in numerous categories in this study. The Chevrolet Blazer was the top-ranked midsize crossover for technology, while the Chevrolet Traverse was second,” reports GM Authority writer Sam McEachern adding that the Chevrolet Silverado earned second in its category.
Collision protection systems and smartphone mirroring along with entertainment tech categories ranked well with those surveyed. Navigation assistance and driving aides received the most negative feedback from owners. This falls in line with the general consensus that most drivers are wary of self-driving technologies.
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“Consumers are still very concerned about cars being able to drive themselves, and they want more information about these complex systems, as well as more channels to learn how to use them or how and why they kick in,” reports J.D. Power. “If they can’t be sold on lane-keeping — a core technology of self-driving — how are they going to accept fully automated vehicles?”
News Source:GM Authority, J.D.Power
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