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Next-Generation Cadillac User Experience (CUE) System to Be Included with 2017 CTS

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Cadillac has announced a new version of the CUE system will premiere inside the 2017 CTS sedan

The 2017 CTS sedan will be the first vehicle to get the next-generation Cadillac User Experience (CUE) system
Photo: © General Motors

While Buick continues to score well in the annual J.D. Power Dependability Study, the same cannot be said for the Cadillac brand as many customers continue to complain about luxury automaker’s CUE infotainment system.

In response, Cadillac has recently announced it will debut a next-generation CUE system in the 2017 Cadillac CTS sedan. One of the major updates coming with this system is a new Summary View, which provides a clear display of four important apps – navigation, phone, climate, and audio. This is important since customers have complained it takes too long before they can access these apps on the current system.

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Cadillac has announced a new version of the CUE system will premiere inside the 2017 CTS sedan

Cadillac hopes the next-gen CUE system will make the 2017 CTS even more desirable
Photo: © General Motors

The second major change coming with the new CUE system is the customer’s ability to create cloud-based driver profiles. Customers will be able to take their driving profiles with them from Cadillac to Cadillac, meaning the vehicle will recognize their individual preferences when it comes to things like their favorite contacts, display settings, and preferred navigation routes.

Speaking of navigation, the next-gen CUE system will feature a brand-new navigation app that will provide important information like fuel prices, live traffic updates, and places to park.

After debuting in the Cadillac CTS sedan, the new CUE system will find its way inside the 2018 Cadillac XTS and ATS models before expanding to the entire Cadillac model lineup. These vehicles equipped with the next-gen CUE system will come with an opt-in 12-month connected navigation trial and customers can access the system via Cadillac’s built-in OnStar 4G LTE.

“Cadillac pioneered connectivity by bringing OnStar to market, and more recently we became the first luxury brand to enable Apple CarPlay and Android Auto across our product line,” said Cadillac Director of Product Strategy Richard Brekus. “We have worked to improve overall system response in recent years, and now this next-generation user experience system delivers more improvements, focused mainly on intuitive control.”

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Cadillac has announced a new version of the CUE system will premiere inside the 2017 CTS sedan

The new Cadillac User Experience (CUE) operating system will feature a Summary View that includes four popular apps
Photo: © General Motors