3 Nissans Top 2020 JD Power Quality Study
Photo: Nissan
In the 2020 J.D. Power Initial Quality Study, three Nissan models — the Maxima, Murano, and Armada — have topped their respective segments and helped put the automaker’s score above the industry average. Among mass-market brands, Nissan secured a fifth-place ranking.
Learn More: About the 2020 Nissan SUV lineup
The J.D. Power IQS measures the number of problems owners experience with their vehicles in the first 90 days (PPH). Higher quality vehicles earn lower scores due to fewer problems than vehicles of inferior quality.
2020 Nissan Maxima
For the third year in a row, the Nissan Maxima took the top spot in the Large Car segment. According to the IQS, the 2020 Maxima scored 121 PPH. The 2020 Maxima is manufactured at the automaker’s Smyrna, Tennessee, Vehicle Assembly plant. The plant, which also manufactures the Pathfinder and Rogue, earned fifth place in J.D. Power’s assessment of quality performance in facilities in North America. A 3.5-liter engine that generates 300 horsepower and a highway fuel efficiency rating of 30 mpg powers the well-equipped 2020 Maxima.
Photo: Nissan
2020 Nissan Murano
The 2020 Nissan Murano earned a score of 134 PPH to take home the top ranking in the midsize SUV segment. The 2020 Murano features a well-equipped cabin with quality materials and artisanship. It is available with Intelligent All-Wheel Drive allowing a smooth performance even when road conditions fluctuate.
Photo: Nissan
2020 Nissan Armada
The 2020 Nissan Armada scored 115 PPH to win the Large SUV segment. The full-size Armada comfortably accommodates eight, and when properly equipped it can tow 8,500 pounds thanks to its intense V8 powertrain that generates 390 horsepower and 394 lb-ft of torque.
“We are focused on delivering exciting vehicles to customers around the world with a focus on quality and craftsmanship that will deliver even higher levels of customer satisfaction,” said Steve Marsh, senior vice president, manufacturing, supply chain management and purchasing, Nissan North America, Inc. “Initial quality is one important metric for our manufacturing team’s performance, and the pursuit of excellence across the Nissan lineup never stops.”
Check Out: The well-equipped 2020 Nissan sedan lineup
The Nissan lineup offers vehicles that prioritize advanced tech, intense powertrains, and sophisticated interiors to elevate your driving experience.
DeAnn Owens is a Dayton transplant by way of the Windy City, yet considers herself to be a California girl at heart even though she’s only visited there once. To get through the dreaded allergy season unique to the Miami Valley, she reads, writes, complains about the weather, and enjoys spending time with her husband, two sons, and their newest addition, a Boston terrier puppy that is now in charge of all their lives. In the future, she hopes to write a novel and travel through time. See more articles by DeAnn.