Ford Scores High Marks in J.D. Power 2019 Initial Quality Study
Ford scored the No. 4 spot overall in the J.D. Power 2019 Initial Quality Study and was the highest-ranked American brand on the list. Ford averaged 83 problems per 100 vehicles, up from last year’s record-best 81 PP100, which was 10 PP100 below the industry average. With Lincoln taking the No. 5 spot with a score of 84 PP100, the 2019 IQS marks the first time in history that Ford and Lincoln both take spots in the top five in the same year.
What’s more, Ford had seven vehicles rank in the top three of their respective segments for quality, including the Ford Fusion tying for the top spot in the midsize car category and the all-new 2019 Ford Ranger toping the midsize pickup class.
Ranger is Tops in More Ways Than One: Also offers the best gasoline fuel economy in the segment
“When it comes to quality, the all-new Ranger delivers on our Built Ford Tough promise to our customers,” said Linda Cash, Ford vice president, global quality. “To have both Ford and Lincoln rank among the top five brands affirms our commitment to delivering the best cars, SUVs and trucks for our owners.”
In addition to the wins for the Ranger and Fusion, the Ford Escape ranked second among compact SUVs, the Flex ranked second for midsize SUVs, the Expedition ranked third among large SUVs, the F-150 ranked No. 2 for large light-duty pickups, and the Super Duty was second among large heavy-duty pickups.
The J.D. Power 2019 Initial Quality Study is determined by looking at problems reported in the first 90 days of ownership among 2019 model-year vehicles. For 2019, the industry average remained the same at 93 PP100, and 18 brands saw their scores decline compared to 13 brands with score increases.
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